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Return Policy:

We will accept returns within 14 days of receipt of the item. Before returning the item you must contact us for a RMA (return merchandise authorization) number. No returns will be accepted without the RMA number on the outside of the box.

You can contact us at:

info@TreasureJourneys.com

or call 817-675-4881

Monday – Friday, 9:00 am – 5:00 pm Central Time.

Returned items must be in the same condition as when received with all tags attached and original gift boxes.

Returned Items are subject to the following rules!

Gift Items:

We will accept returns on gift items if you are not completely satisfied. There may be some minor differences in color as many of the items are hand painted and decorated. All gift items are inspected before shipping to make sure there is no damage.

Food Items:

We will not accept any opened food item!

Beauty Products:

We will not accept any opened beauty products – lotions, liquid soaps, hand lotions, bath salts, wrapped bar soap, butters, or scrubs.

Refund Policy:

We will gladly reimburse you if you are not satisfied with your purchase including shipping charges paid. Refund will be given once we receive the item that you are returning.

If you desire we can give an in house credit against the returned item for a future purchase.

Damaged Items During Shipment:

If you receive an item and it is damaged during shipment please contact us. We request a picture of the damaged item be emailed to us. We will replace the damaged item, issue a refund or give in store credit, whichever you prefer. Please do not return item without contacting us first. All items are inspected and packed securely before shipping.

If you have purchased shipping insurance please contact us for assistance in filing a claim with the shipper.

Treasure Journeys

located inside

The Plaid Peacock

206 N. Oak Street
Roanoke, TX. 76262

info@treasurejourneys.com

Phone: 817-675-4881

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